Shopify Vs Wix Ecommerce Champion or Website Builder Superstar?

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At first, the idea of this article almost seemed absurd. Who needs a comparison of apples and oranges?

The position has always been: Wix is a brilliant tool for regular websites. Shopify is the go to store builder.

Not much has changed for Shopify, they still focus 100% on ecommerce. Wix, however, has discovered that many of its users are looking for a simpler way to build an online store – simpler even than Shopify.

We are here to tell you which solution is right for your ecommerce site. So let’s see if the underdog has a few surprises in store (pun intended):

Rounds Overview

Wix vs Shopify: What’s the main difference?

Video Review: Wix vs Shopify comparison

> Try Shopify for free
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If you still have some doubts about what’s your best option, read our comprehensive comparison below.

Wix vs Shopify in 17 Rounds of Tests

Round 1: Ease of Use – Which one is more user-friendly?

While Shopify claims to be the best solution for online stores, it never said it was the easiest to use. However, their user experience is so well-designed that you need very few clicks to create your first store in minutes. Adding products and variants is a breeze, and we love the way they link to tutorials – very useful for complete beginners. This is particularly helpful, because setting up a Shopify Store is quite a serious affair. You’ll need a good couple of hours minimum to configure everything right.

Wix’s backend

Wix, like many other solutions, also claims to be the best. But one point they really insist on is being super easy to use for creating websites and ecommerce stores. We agree. In fact, we’d happily call Wix one of the easiest website builders out there. Their user experience is excellent, and their tutorials and step-by-step guides are well written and easy to use.

Compared to Shopify, it’s much easier to style your content pages using Wix’s drag and drop functionality.

Adding an ecommerce module with their drag and drop editor is just as intuitive. And if you want to create an online store even faster, you can also use Wix ADI that employs artificial intelligence to produce a ready-made template in seconds.

Winner: Wix is hard to beat for ease of use. However, this is probably because their online stores are more basic than Shopify’s.

Shopify – Wix 0:1

Round 2: Themes and Flexibility – Who has the best ecommerce templates?

When it comes to creating your virtual storefront, Shopify certainly makes things easy with their 60+ themes. They are modern, sleek and responsive, so they look good on desktops and mobiles. Want to customize them? The live editor is great fun and gives excellent results. If you know CSS and HTML, you can also tweak them to your heart’s content.

The only snag is that you have to pay a one-time fee for most themes ($140 – $300) as only a few of them are free (check out our pick of the best free Shopify themes). Veeqo has put together a few nice examples here.

Shopify’s free templates

Wix has 60 completely free ecommerce templates. They look as modern and stylish as Shopify’s, and we really like their catalog galleries (you can see some examples of them being used on real Wix websites here).

Unfortunately, Wix’s templates aren’t fully responsive, so you sometimes need to rearrange elements manually to display them on smartphones a certain way (Wix Editor X tries to solve this, although it still hasn’t quite taken off).

And while creating a website with Wix generally gives you tons of flexibility, in-depth customization via code such as HTML or CSS isn’t as complete as with Shopify (unless you use the not-so-popular Wix Velo, which is geared towards techy users).

Winner: The Shopify themes take the lead because they are responsive and ecommerce focused. This will allow you to customize the look of your store. Wix isn’t that flexible, especially with product pages.

Shopify – Wix 1:1

Round 3: Product Presentation and Features

At first, it might seem strange how Shopify has fewer features than Wix for presenting your wares. You can only add 3 variants in Shopify for size, color or material. Wix gives you 6 variants and up to 100 options, for example, to choose different colors. Both let you create titles, descriptions, and image galleries with cool zoom effects. But Shopify doesn’t support carousel videos in all its themes, or (easily) allow for product customizations, ribbons, size charts or wishlists – while Wix does.

Wix’s Product Images

Having said that, it all changes when you start digging deeper into Shopify’s extra apps. You can find a great range of free and paying add-ons, which will enable reviews, Facebook stores, eBay item importers, and tons more. And there is one really exciting and (so far) unique Shopify feature: Augmented Reality. This allows you to use your smartphone to navigate around the product and view every little detail.

Shopify’s Augmented Reality Demo

It’s worth noting that Wix also has its own App Market; however, its 300 apps probably won’t be able to take customizations as far as Shopify’s 6,000 apps.

Long story short – while you may not be able to customize product pages out of the box as easily as with Wix, Shopify more than makes up for it with its unbeatable range of integrations and add-ons.

Winner: both Shopify and Wix present items nicely, but the Shopify apps give more options and flexibility to the platform.

Shopify – Wix 2:1

Round 4: Payment Options

There are a lot of options here, so let’s get a better overview in the following table.

Winner: clearly, Shopify has a lot more options to sell items everywhere. Just be aware that Shopify Payments is only available in certain countries (read review). If you’re outside one of these countries, you’ll be charged up to 2% in additional transaction fees.

Shopify – Wix 3:1

Round 5: Point of Sale (POS) Capabilities

We briefly mentioned Shopify and Wix’s POS capabilities in the previous round, so let’s dig into that a bit further.

If you have a physical store, you’ll be glad to know that both Wix and Shopify offer their own POS solutions for integrating online and offline experiences. There are a few key differences, though.

Shopify POS is an app that allows you to sell in-store using just your iPhone or iPad. If you’re in the US, Canada, UK or Ireland, you can also purchase hardware such as card readers and receipt printers directly from Shopify (otherwise, you can use your own hardware, as long as it’s compatible). You can use Shopify POS in any country where Shopify has supported credit card payment providers.

The Shopify POS app

The app is powerful, letting you sell products, customize checkout screens, accept payments, track inventory, set up customer profiles, and more. You can even send digital receipts, and allow customers to browse in-store and buy online by sending shopping carts via email.

The best news? If you opt for the POS Lite plan, it’s free. The not so good news? If you want to access advanced ecommerce functionality such as in-store pickup, staff logins and smart inventory management, the POS Pro plan will set you back $89/month. It is free if you have Shopify Plus, however.

Wix POS offers a similar list of features with their free app, with added bonuses such as local delivery, curbside pickup, and unlimited staff accounts. But, there are a few big caveats. For one thing, Wix POS is currently only available in the US, and only for supported business types. For another, you’re required to purchase Wix’s hardware as other types of hardware aren’t supported – and with POS kits starting at $550, they aren’t cheap.

The Wix POS app

If you’re not in the US, there is a workaround available – you can sell via mobile using the Wix Owner app, and accept payments through either Square or SumUp. This isn’t really ideal for a physical store though, as you’ll be missing out on a lot of important features.

Winner: no surprises here – with more features, optional extra hardware, and wider availability, Shopify takes out the POS round. If you’re located in the US however, Wix POS might still be worth looking into because it offers free extras (e.g. local delivery, staff accounts) that Shopify will charge for.

Shopify – Wix 4:1

Round 6: Sales Channels

Of course, online selling isn’t just about selling through a store. Nowadays, ecommerce store owners know that they can significantly increase their revenue through additional online channels, such as social media and online marketplaces.

So, which of these channels do Wix and Shopify integrate with? Natively, you’ll be able to set up the following sales channels with each platform. (By ‘natively’, we mean that means that it just takes a couple of clicks to set the integration up, and you’ll automatically be able to see your Shopify store products in that channel once they’re integrated):

Beyond native integrations, you can also access additional sales channels via Shopify and Wix’s respective app stores. The Shopify App Store allows you to sell via Google, TikTok, Pinterest, eBay, Walmart Marketplace, LYST, Etsy and more (note that referral or subscription fees are sometimes charged).

Wix App Market doesn’t offer quite as many (we could really only find an Etsy integration, with mixed reviews). It does allow integration with Multiorders, which gives you access to additional marketplaces, although it’s probably not worth it for just the extra sales channels alone, as plans start at $49/month.

Winner: unless Wix adds more sales channels to its app store, it can’t really compete with Shopify on this one.

Shopify – Wix 5:1

Round 7: Customer Logins and Checkout Options

Shopify gives you great options if you want your users to register before going to the checkout. It can be mandatory, optional, or prohibited, and it’s easy for users to subscribe by filling in some basic information.

Customers can benefit from being able to access order history, order statuses, and pre-filled delivery and payment information during checkout. Orders are also retroactively associated with accounts (based on email addresses), in case a customer makes a purchase and then creates an account later on.

From your side of things, you can add users manually or import a list via CSV. You can sort them through a tag system.

Wix also lets you add a members area to your checkout process so repeat buyers save time by logging in. Much like Shopify, it also allows customers to view order status, track orders, manage addresses, view subscriptions and save payment information. One extra bonus – it lets customers view wishlist products they have saved.

Winner: Shopify and Wix are both pretty even in their customer account features, so this round’s a draw.

Shopify – Wix 6:2

Round 8: Working with your team

If your team consists of several people, you can either share your password, or, better, create dedicated staff accounts for your collaborators.

Shopify enforces pretty strict limits: Shopify Basic only allows 2 collaborators, the Shopify plan 5, and Shopify Advanced 15. What surprised us a little bit is that, an article or product someone is working on, won’t be locked for other editors. What you will see a little image of all the people currently working on a given page. But that’s easy to miss, see the image below:

Screenshot of the Shopify editing window when two people work on a product at the same time

Now let’s talk about Wix. For being honest, I did not expect this!

With Wix you don’t need to worry about the number of staff members in any of their plans. There’s no limit! The only issue you might run into is that the backend gets slower after adding 50 or 100 staff members. But I doubt anyone would want to add this many editors anyway.

Moreover, if someone else is editing a page, Wix will show a big fat warning message!

Screenshot of Wix’s warning message when two people are editing a post a the same time

Winner: to our great surprise, Wix is better for collaboration with your team members.

Shopify – Wix 6:3

Round 9: Shipping Cost Settings and Carrier Integration

Another wide range of options that’s easier to compare in a table here:

While both provide some decent options for shipping, Shopify takes it even further with its own Shopify Shipping service. Store owners in the US, Canada and Australia can offer calculated shipping rates and buy discounted shipping labels, thanks to Shopify’s partnership with carriers such as USPS, UPS, DHL Express, Canada Post and Sendle.

On top of that, there’s also the Shopify Fulfillment Network, which lets retailers in the US and Canada pack and ship products from fulfillment centers located around the US. Advantages include same-day delivery, free packaging, and discounted shipping rates.

Winner: while Wix has improved their shipping options in recent years, Shopify is still in the lead.

Shopify – Wix 7:3

Round 10: Tax Settings

Shopify gives you plenty of freedom to include, or exclude taxes from the prices displayed on your store. They also support automatic tax rate calculations for the US via Shopify Tax. The downside is that it costs you 0.35% of your applicable revenue if you make more than $100k per year. You can opt out of Shopify Tax and use their legacy tax calculations tool. However, Shopify says that they don’t “guarantee the accuracy of tax calculations”.

Shopify also offers automatic calculations for the EU, UK and Canada.

Wix lets you enable or disable taxes, and set them on a region-basis. Using the free Avalara app, your Wix store will also calculate tax rates automatically. You can even define product categories for special tax rates (e.g. many EU countries charge lower VAT for food). Note that this app is only included in the Business Unlimited (£17/month) plan and above.

Tax setting with Wix

Winner: Shopify offers more solid tax options and really helpful documentation.

Shopify – Wix 8:3

Round 11: Multilingual Capabilities

On Shopify’s pricing page you’ll see that every plan supports up to 20 languages. Great, isn’t it? Sounds like a natively integrated language tool that is … free?

Unfortunately that’s not the case at all. Shopify indeed allows you to enable additional languages, and also let visitors select their preferred language (provided your theme is compatible – many of the free themes are). These will get added as a subfolder to your URL (e.g. yourstorename.com/es).

But here’s the catch: you’ll still need to use a third-party app to be able to add/display translations, which will set you back another $20 a month on average. All Shopify plans allow up to 20 language versions (including the $2000 a month Shopify Plus plan).

Of course, that’s still much better than what Wix is offering: they do have a multilingual feature, but it’s not SEO-friendly unfortunately (it uses the same URLs for all languages). Better than nothing but we’d not recommend it.

Winner: Shopify is by far better at multilingual sites, although there’s still plenty of room for improvement – it would be great if a third-party translation app wasn’t required.

Shopify – Wix 9:3

Round 12: SSL and Checkout on own domain

Winner: both Wix and Shopify offer SSL encryption with all their plans. Both ecommerce builders also allow your customers to check out on your own domain, which builds trust. This is a win-win for everyone.

Shopify – Wix 10:4

Round 13: SEO – Which one gets you faster to #1?

Both Shopify and Wix are pretty good when it comes to search engine optimization practices. You can modify your page titles, descriptions, headings, alt texts and redirects. Sitemaps are available under yourdomain.com/sitemap, and you can also add a Facebook Pixel code to track your ecommerce conversions on social media.

Wix Products’ SEO Options

The only strange things worth mentioning are that Shopify and Wix don’t play so nice with URLs. Shopify adds “/collections/” or “/products/” to some of them. Wix adds “/product-page/” to product pages so you cannot get full control over your URL. However, if you modify a URL, Shopify lets you click a box to automatically create a redirect from the old page. Wix only reminds you to do it.

The only area where they differ is multilingual stores. If you are serious about international business, Shopify is your clear winner. There you have everything you need to rank your store. The only downside is that you will likely need an external app (e.g. Langify) that will cost you something in the region of $20/month.

Wix Stores are multilingual by default at no extra cost. The only downside there is that it will use the base URL for the other languages too. So that means, for example, a Spanish page would look like this: yourstore.com/es/green-tshirts rather than yourstore.com/es/camisetas-verdes. Instead with Shopify you can translate that last part of the URL.

For more detailed SEO information, please consult our Wix and Shopify SEO guides.

Oh, and you will certainly want to track if your SEO efforts bear fruits. Both Shopify and Wix have basic analytics tools to track your visitors and sales included (Shopify Analytics and Wix Analytics). To get even more insights, you can also set up Google Analytics easily.

Winner: Both are fairly good, but Shopify takes the lead because of its better international SEO capabilities.

Note: neither are as good as BigCommerce though (read our BigCommerce review and our BigCommerce SEO guide for more information)!

Shopify – Wix 11:4

Round 14: Shopify or Wix, which one is faster?

Our GTmetrix test with a Shopify website gave an A rating (92%) and a score of 85 with a Pingdom test. These are very good results, especially with a loading time of between 1 and 4 seconds.

Wix, seemed a little bit slower with a GTMetrix Test score of 65% (D ranking) and a Pingdom test result scoring 82. The load time took up to 9 seconds in some tests, which isn’t ideal for your users or SEO. Wix also didn’t score particularly well in our big speed test of 11 different website builders.

Winner: The tests give Shopify a bit of an edge, although Wix isn’t bad either. But the point should still go to Shopify because you can access the source files to optimize the code manually (if you know how).

One additional point to add regarding speed. We’ve heard several reports that Wix’s backend tends to slow down significantly if you have to process a high number of orders.

Shopify – Wix 12:4

Round 15: Support

Shopify offers 24/7 support via chat, email and phone. Their tutorials are generally clear and helpful, and the large community means you are likely to find answers in the numerous forum threads. The cherry on the top is Shopify’s excellent marketing blog, where you can find good info on how to grow your business.

Shopify Live Chat

Wix also has a great marketing blog and well-written tutorials. Their personal support channels are also similar to Shopify’s – they offer phone support (specifically, a callback service limited to business hours), live chat (available 24/7 in English + other languages), and forums. The community is also huge, so you won’t feel alone with your problems.

Winner: After testing both options, we have to say we generally received better answers from the Shopify support. Unsurprisingly, Shopify’s customer support team is more knowledgeable about ecommerce. But, to be fair, it’s not a huge difference. Wix’s live chat support has also been pretty decent in our experience.

Shopify – Wix 13:4

Round 16: Market Place / App Store

Shopify and Wix have huge market places, with tons of apps (we counted close to 6,000 for Shopify) from third-party developers and from the platforms themselves. In both cases, some apps are free, some aren’t.

Wix’s App Market

The main difference is that Shopify’s apps are all related to ecommerce. With Wix, you are also looking at apps designed to enhance your website or blog. These can be industry-specific, for instance, related to hotels, restaurants or event planning. Both of them also offer plenty of marketing features (email marketing, live chat, social media marketing, etc.).

Winner: hard to judge here, it will depend on the kind of products you are selling. But generally speaking, Shopify’s apps are more likely to extend your store, and Wix’s apps will help your website as a whole.

Shopify – Wix 14:5

Round 17: Prices – A comparison of their premium plans

Although there is a Shopify plan called Lite, a shopping cart plugin for existing websites, at $9 a month, most people will need the Basic Shopify Plan, starting at £19 per month. For Wix, your first option is Business Basic, which starts at £13 per month. For more in-depth comparison of the respective plans, please refer to our Shopify Pricing guide and Wix Pricing guide.

But broadly speaking, the main things to keep in mind are:

• Unless you use Shopify Payments (as mentioned above in Round 4), you will need to pay fees on all transactions, even offline sales. There are no such fees with Wix.
• Shopify limits the amount of staff accounts you can create. It’s 2,5 or 15 depending on the plan. There is no limit with Wix.
• While Shopify includes dropshipping in its Basic plan already, Wix requires you to upgrade to Unlimited.
• Wix allows you to show carrier-calculated shipping rates in its lowest plan (using an external app). With Shopify, you have to upgrade to the costly Advanced plan.
• Shopify’s Basic plan includes Shopify Tax for automatic calculation of US sales taxes. The downside is that they charge 0.35% on your US revenue if you make more than $100k per year. With Wix you need at least the Unlimited plan for this feature.

For a full comparison, check this handy table (prices shown are monthly costs for an annual subscription):

For $26-29 a month	Shopify Basic (£19/month): Unlimited products. No free domain. 2.9% + 30¢ card fee with Shopify payments Extra 2% gateway fee if you don’t have Shopify Payments Abandoned cart recovery Automated sales tax via Shopify Tax (fee of 0.35% if revenue is above $100k) Digital products Print shipping labels & get shipping discounts POS Integration Gift cards Recurring payments: only via paid external apps Dropshipping (e.g. DSers, CJDropshipping) The ability to use international domains for different countries, and set international pricing (allows you to charge higher prices for different countries/regions) Staff accounts (collaborators): 2	Business Basic plan (£13/month): Unlimited physical products. No sales fee Also around 2.9% + 30¢ per transaction (Wix Payments, Stripe Paypal, etc.) Digital products Free custom domain name for a year Abandoned cart recovery Real-time carrier shipping rates (via external app) Gift cards (only via external app) Collect recurring payments Staff accounts (collaborators): no limit
For $32 a month	N/A	Business Unlimited (£17/month): Adds advanced ecommerce features Same 2.9% + 30¢ per transaction Free domain for a year Subscription and recurring payments Automated sales tax internationally with Avalara app (up to 100 transactions/month) Label printing and advanced shipping apps Dropshipping (Modalyst, Spocket and 365Dropship) Product reviews Staff accounts (collaborators): no limit
For $59 a month	N/A	Business VIP (£22/month): all ecommerce features Automated sales tax for up to 500 transactions/month Custom reports Loyalty program (Smile.io) Priority support Staff accounts (collaborators): no limit
For $71 a month	Shopify (that’s what the standard plan is called)-£49/month: 2.6% + 30¢ card fee with Shopify payments Extra 1% gateway fee if you don’t use it Same features as above, plus gift cards and pro reports. Staff accounts (collaborators): 5	N/A
For $266 a month	Advanced Shopify (£259 /month): 2.49% + 30¢ card fee with Shopify payments Extra 0.5% gateway fee if you don’t use it. Advanced report builder Real-time carrier shipping (connect UPS, FedEx, USPS or use a third-party app for more) Up to 15 staff accounts International pricing per product variant Staff accounts (collaborators): 15	N/A

Winner: you can see that Wix is generally the cheaper option, but Shopify’s features are more refined most of the time. But overall, we prefer Wix’s lower prices. 

Shopify – Wix 14:6

Our Side-by-Side Comparison

Now, let’s take a real deep look inside Wix and Shopify eCommerce. Check out the direct comparison:

Shopify vs Wix: Conclusion

If you are just looking at the end result of this battle, Shopify clearly wins 14:6! They know ecommerce inside out as that’s what they do day in, day out.

So was it really comparing apples to oranges? Not that fast: while Shopify is the best ecommerce platform for a sizeable online store, Wix can also be the right choice for many use cases. Here’s where we would recommend either platform.

Choose Shopify if:

• You need a solution for a serious ecommerce to scale and sell everywhere around the globe.
• You need all the bells and whistles (international currencies, full range of marketplaces, etc.)
• You need multilingual stores with great SEO
• You want more payment gateways and superb POS features
• You need live support

A Wix store is best if:

• You want an easier (and cheaper) way to build an online store
• If Shopify Payments isn’t available in your country (to avoid the extra sales fee)
• The store isn’t the main goal of your website
• Creating content is the main way for you to acquire traffic (blog, landing pages etc…)
• You want more design flexibility

And there you go! Hopefully, this should clarify a few things for you. We also have comparisons with several other platforms:

• Shopify vs BigCommerce
• Shopify vs Squarespace
• Shopify vs WooCommerce
• Wix vs Squarespace
• the other ecommerce platforms out there.

And you can also see which we platform provides the best ecommerce website builder according to our tests.

Let us know if you have any questions in the comments!

The authors

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Josep Garcia

Content Manager

Hi there, I am Josep Garcia. Since 2014 I've been testing and writing about website builders and hosting services, and I share all my learnings at Tooltester.com. Today I am not an active staff member anymore, but I do hope you enjoyed this article. And if you have any questions, please leave me a comment below.

Robert Brandl

Founder and CEO

Hi, my name is Robert Brandl, and I am the founder of Tooltester. I used to work in a digital marketing agency where I managed website and email marketing projects. To optimize my client's campaigns, I always had to find the optimal web tools. Tooltester (founded in 2010) opens this knowledge to you, hopefully saving you endless hours of research. If you have any questions, please leave a comment. You can also find me on LinkedIn.

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